Returns & Exchanges
Due to the perishable nature of our food products, we do not accept physical returns to ensure safety and quality standards. However, if your order arrived damaged or you are unsatisfied with your chickpeas pasta experience, we are committed to making it right with a refund or replacement.
Contact Support
Email our customer care team within 14 days of delivery with your order number and a brief explanation of the issue.
Provide Documentation
Attach photos of the shipping box and any damaged pasta packaging to help us improve our quality control processes.
Review Process
Our team will review your request within 48 hours to determine eligibility for a full refund or a fresh shipment.
Resolution
Once approved, your refund will be processed to your original payment method or a replacement order will be dispatched immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing